Suggestions, Comments, and Complaints

Comments, complaints and suggestions are a good way for us to learn about how to improve our service. If you want to make a complaint, comment or suggestion about our services, please contact Nicky Ogden, Reception Manager. All comments will be treated in confidence.

Alternatively, you can call the Community Patient Advice and Liaison Service (PALS). This is a confidential service created to help patients, their families and carers, find answers to questions or concerns regarding the care or treatment they receive in community hospital services or community NHS services, and offer information, advice or support if needed.

Freephone: 08000 151 548

If you have any complaints regarding other NHS services, please contact:

NHS England,
PO Box 16738,
B97 9PT

Tel No: 0300 311 2233