Suggestions, Comments, and Complaints

Comments, complaints and suggestions are a good way for us to learn about how to improve our service. If you want to make a complaint, comment or suggestion about our services, please contact Nicky Ogden, Reception Manager. All comments will be treated in confidence.

Alternatively, you can call the Community Patient Advice and Liaison Service (PALS). This is a confidential service created to help patients, their families and carers, find answers to questions or concerns regarding the care or treatment they receive in community hospital services or community NHS services, and offer information, advice or support if needed.

Freephone: 08000 151 548

If you have any complaints regarding other NHS services, please contact:

NHS England,
PO Box 16738,
Redditch,
B97 9PT

Tel No: 0300 311 2233

Email: england.contactus@nhs.net

Important -

Newent Doctors Practice will be closed from 13:00 for staff training on Tuesday 16th May. This will include the the dispensary. If you have a medical emergency during this time, pl... Find out more

Important -

Dear Patients, With regret the Doctors at Newent Doctors Practice have decided that we need to trial an adjustment to access our ‘Duty Doctor’ (same day) system. Over rece... Find out more

Important -

Two women die every day from cervical cancer but getting screening can help stop it before it starts. So remember if you have missed your last one, book an appointment at the pract... Find out more

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